Last modified: May 29th, 2025
The FunPass website, FunPass.com ("FunPass" or "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the FunPass website FunPass.com powered by Major Rocket (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. Capitalized terms used and not defined herein are as defined in our Terms of Service.
This policy applies to information we collect:
It does not apply to information collected by:
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our Website is not intended for children, as defined under applicable law. Children may not provide any information to or on the Website. We do not knowingly collect personal information from children. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete that information. If you believe we might have any information from a child, please contact us as provided below.
We collect several types of information from and about users of our Website, including information:
We collect this information:
The information we collect on or through our Website may include:
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). See Choices about How We Use and Disclose Your Information for information on how we respond to web browser signals and other mechanisms that enable users to exercise choice about behavioral tracking.
The information we collect automatically helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across devices and different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices about How We Use and Disclose Your Information.
We may collect personal information from third parties, such as hotels, car rental companies, travel providers, activity providers, entertainment providers, producers, and box offices.
We use information that we collect about you or that you provide to us, including any personal information:
With your consent, we may also use your contact information to contact you by email about our own services and the offerings of third-party Suppliers available on our Website that may be of interest to you. If you wish to consent to this use, please check the relevant box located on the form on which we collect your data. If you wish to change your choice, you may do so at any time by clicking the "unsubscribe" link at the bottom of an email or otherwise submitting a request to exercise your privacy rights, as further described below.
Our legal bases for processing your information include:
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect, or you provide as described in this privacy policy:
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. Our Website does not respond to Do-Not-Track signals proposed by the W3C working group at this time. However, our Website does respond to a "global privacy control" signal sent in accordance with the specifications at globalprivacycontrol.org by disabling non-essential cookies and other technologies and Major Rocket will not track you over time and across third-party websites if we receive this signal. In addition, we have created mechanisms to provide you with the following control over your information:
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.
If you do not wish to have your information used by Major Rocket to promote our own or third parties' products or services, you can opt-out by contacting us at customersupport@funpass.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or click "unsubscribe" in the relevant communication. This opt out does not apply to information provided to Major Rocket as a result of a product purchase, warranty registration, product service experience, or other transactions.
We may seek your consent to contact you with certain non-emergency, automated, autodialed, prerecorded, or other telemarketing phone calls or text messages or multi-media messages, as defined under applicable law. By signing our consent form made available to you from time-to-time, you authorize us, our service providers, and our Related Entities to contact you, in accordance with the SMS/MMS Program described in our Terms of Service, using:
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads (including ads served using non-cookie technologies) from members of the NAI on the NAI's website, available at: https://optout.networkadvertising.org/?c=1. You can also visit the Digital Advertising Alliance's website, available at https://youradchoices.com/, to use its Consumer Choice Tools. Users in the European Union ("EU") and United Kingdom ("UK") can visit the European Digital Advertising Alliance opt-out page, located at youronlinechoices.com.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
We retain your information for as long as needed: (i) to conduct business with you; (ii) for the purposes outlined in this Privacy Policy; and (iii) to comply with our legal obligations, resolve disputes, and enforce any agreements.
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you in accordance with applicable law. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Major Rocket
Attn: Privacy and Compliance, Legal Department
19495 Biscayne Boulevard, Suite 300
Aventura, FL 33180
Or you may contact us at customersupport@funpass.com.
To the extent required by law, Major Rocket provides you with:
When the processing of your personal information is based on your consent, you have the right to withdraw your consent at any time, but this will not affect any processing we have already performed. If you withdraw your consent, refuse to provide certain information, or provide inaccurate information, you may not be able to access or utilize all of the features or content available on or through the Website, and we may not be able to fulfill your requests for products or information.
Please contact us using any of the methods identified in the Contact Information section if you would like to exercise your individual rights. We may need to obtain or confirm certain personal information in order to accommodate your request. We will not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
When you use the Website and provide information through the Website, we may transfer your information to a destination outside your jurisdiction, including to the United States. The United States has not received a finding of "adequacy" from the EU under Article 45 of the GDPR (or other analogous international data protection regulations, such as the UK GDPR). Major Rocket relies on the safeguards set forth in Article 46 of the GDPR or derogations for specific situations set forth in Article 49 of the GDPR (or other analogous data transfer mechanisms) in order to transfer personal information across international borders.
Individuals in the EEA and UK: In addition to the above rights, you also have the right to lodge a complaint with a supervisory authority (EEA) or the Commissioner (UK) if you believe we have processed your personal information in a manner inconsistent with your privacy rights. We kindly request that you contact us first so that we may address your concern.
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at: Attn: Privacy and Compliance, Legal Department, 19495 Biscayne Boulevard, Suite 300 Aventura, FL 33180 To learn more about California residents' privacy rights, see below.
Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:
Colorado, Connecticut, and Virginia also provide their state residents with rights to:
Connecticut and Utah also provide their state residents with rights to opt out of processing of sensitive personal data, including personal data that reveals an individual's racial or ethnic origin, citizenship, or immigration status, or mental or physical health condition or diagnosis.
To exercise any of these rights please contact us at customersupport@funpass.com. To appeal a decision regarding a consumer rights request you may contact us at customersupport@funpass.com.
Please note that we may maintain and use de-identified data, as defined under applicable law, without attempting to re-identify the data.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request. However, please know we do not currently sell data triggering that statute's opt-out requirements.
Major Rocket and its data servers are located in the United States.
Sending personal data outside of Canadian borders may increase the risk of disclosure of information because the laws in the destination country dealing with protection of information may not be as strict as in Canada. By agreeing to this Privacy Policy, you consent to allow your personal data to be transferred outside of Canada for processing in the United States in order that we may provide you with the services requested.
Subject to applicable law, you may have the right to access your personal data (including the right to access your personal data in an electronic format and the right to an account of the use that has been made or is being made of the personal data and the third parties to which it has been disclosed), or update or correct your personal data (including, where applicable, the right to obtain deletion of any personal data collected otherwise than according to law), at any time upon request. If you have provided your consent to the processing of your personal data, you have the right to fully or partly withdraw your consent. Once we have received notification that you have withdrawn your consent, we will no longer process your personal data for the purpose(s) to which you originally consented unless there is another legal ground for the processing.
If you have any questions or complaints about this Privacy Policy or the handling of your personal data, if you wish to decline to have your personal data collected, used, or disclosed for the purposes set forth in this Privacy Policy or to withdraw your consent to our use of your Personal Data, or if you would like to request access to, deletion of, or update to any personal data we have on file, please contact us here. Where applicable, you may also contact the privacy officer to obtain information about FunPass' policies and practices with respect to service providers outside Canada.
Subject to applicable law, you may also direct complaints to the privacy commissioner of the jurisdiction in which you reside or other applicable supervisory authority.
The following disclosures are made pursuant to the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (the "CCPA").
California residents have the right to be informed of the categories and specific pieces of personal information collected about them, including sensitive personal information, collected, used, and disclosed, the categories of sources from which that information is collected, whether that information is sold or shared, the categories of third parties to whom that information has been disclosed, the business or commercial purposes for collecting and using each category of personal information, and the intended retention period for each category of personal information.
The below chart reflects the categories of personal information we have collected from California residents during the past twelve months, the categories of sources from which the information was collected, the business or commercial purpose for which the information was collected, the categories of third parties to whom we disclosed that information, and our anticipated retention period for each category of information.
| Personal Information Category set forth in Cal. Civ. Code § 1798.140 | Source(s) of Personal Information Collection | Business or Commercial Purpose(s) for Collection/Use | Third Parties, Service Providers, and Contractors Receiving Personal Information Category | Retention Period |
|---|---|---|---|---|
| Personal identifiers, including real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver's license or passport number, or other similar identifiers. | Directly from you; indirectly from you as you navigate or use our Website; advertising networks; internet service providers; data analytics providers; Devices you use to access our Website; Employers; single-sign-on providers; Marketing platforms; Social networks. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; market to you. | Activity providers; Advertising networks; Related Entities; Marketing Affiliates; booking engines; box offices; car rental companies; courier services; customer service support providers; data connectivity platforms; data management platforms; entertainment providers; hotels; fraud prevention providers; marketing providers; payment processors; producers; social networks; technology service providers; travel providers; data-analytics providers; video hosting and sharing platforms. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
| California Customer Records personal information (Cal. Civ. Code § 1798.80(e)), including name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | Directly from you; employers; single sign-on providers. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors. | Activity providers; Related Entities; Marketing Affiliates; booking engines; box offices; car rental companies; courier services; customer service support providers; data connectivity platforms; data management platforms; entertainment providers; hotels; fraud prevention providers; payment processors; producers; technology service providers; travel providers. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
| Characteristics of protected classifications under California or federal law, including age and gender. | Directly from you; advertising networks; data analytics providers; devices you use to access our Website; marketing platforms; social networks; indirectly from you as you navigate or use our Website. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; market to you. | Advertising networks; Related Entities; Marketing Affiliates; booking engines; car rental companies; customer service support providers; data analytics providers; data connectivity platforms; data management platforms; hotels; marketing providers; travel providers. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
| Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Directly from you; indirectly from you as you navigate or use our Website; advertising networks; internet service providers; data analytics providers; devices you use to access our Website; marketing platforms; social networks. | Maintain transaction records; provide you with our products or services; provide you with advertising or marketing services. | Data analytics providers; advertising networks; activity providers; Related Entities; Marketing Affiliates; booking engines; box offices; car rental companies; courier services; customer service support providers; data connectivity platforms; data management platforms; entertainment providers; hotels; fraud prevention providers; marketing providers; payment processors; producers; social networks; technology service providers; travel providers; video hosting and sharing platforms. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
| Biometric information. | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
| Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information about individual interactions with an Internet website, application, or advertisement. | Indirectly from you as you navigate or use our Website; advertising networks; internet service providers; data analytics providers; devices you use to access our Website; marketing platforms; single sign-on providers; social networks. | Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity; verify, maintain, improve, upgrade, or enhance a service or device that is owned or controlled by us; identify and repair errors; provide you with advertising or marketing services; perform analytics. | Advertising networks; technology service providers; data analytics providers; activity providers; Related Entities; Marketing Affiliates; booking engines; box offices; car rental companies; customer service support providers; data connectivity platforms; data engagement platforms; entertainment providers; hotels; fraud prevention providers; marketing providers; payment processors; producers; social networks; travel providers; video hosting and sharing platforms. | Barring any legally required additional retention period, up to three years. |
| Geolocation data | Indirectly from you; devices you use to access our Website; advertising networks; data analytics providers; marketing platforms. | Protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; provide you with advertising or marketing services; perform analytics. | Advertising networks; technology service providers; data analytics providers; Related Entities; Marketing Affiliates; data connectivity platforms; data management platforms; fraud prevention providers; marketing providers; social networks; video hosting and sharing platforms. | Barring any legally required additional retention period, up to three years. |
| Sensory data including audio, electronic, visual, thermal, olfactory, or similar information. | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
| Professional or employment-related information. | Directly from you; indirectly from you as you navigate or use our Website; advertising networks; internet service providers; data analytics providers; devices you use to access our Website; employers; single sign-on providers; marketing platforms; social networks. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors; market to you. | Activity providers; advertising networks; affiliates; box offices; car rental companies; courier services; customer service support providers; data connectivity platforms; data management platforms; entertainment providers; hotels; fraud prevention providers; marketing providers; payment processors; producers; social networks; technology service providers; travel providers; data analytics providers; video hosting and sharing platforms. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
| Non-public education information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 C.F.R. Part 99) | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
| Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | Indirectly from you; devices you use to access our Website; advertising networks; data analytics providers; social networks. | Provide you with advertising or marketing services; perform analytics; maintain, improve, upgrade, or enhance a product or service. | Advertising networks; Related Entities; Marketing Affiliates; technology service providers; data analytics providers; data connectivity platforms; data management platforms; marketing providers; social networks; video hosting and sharing platforms. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
| Sensitive Personal Information Category as set forth in Cal. Civ. Code § 1798.140 | Sources from which Information was Collected | Purposes for Collection; Use | Third Parties, Service Providers, and Contractors Receiving Personal Information | Retention Period |
|---|---|---|---|---|
| Social security number, driver's license number, state identification card, or passport number. | Directly from you; employers. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors. | Activity providers; Related Entities; Marketing Affiliates; box offices; car rental companies; customer service support providers; data management platforms; entertainment providers; hotels; fraud prevention providers; producers; technology service providers; travel providers. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
| Account access credentials (user names, account numbers, or card numbers combined with required access code, security code or password to access an account). | Directly from you; employers; single sign-on providers. | Provide you with our services; communicate with you; protect and secure our environment; verify, maintain, improve, upgrade, or enhance a product or service; identify and repair errors. | Related Entities; Marketing Affiliates; customer service support providers; fraud prevention providers; payment processors; technology service providers. | The length of your business relationship with us plus any legally required additional retention period for this category of personal information following conclusion of your business relationship with us or three years post-relationship, whichever is longer. |
| Precise geolocation (location within a geographical area of a circle with a radius of 1850 feet or less). | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
| Racial or ethnic origin. | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
| Religious or philosophical beliefs. | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
| Union membership. | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
| Genetic Data | We do not collect. | We do not collect. | Not applicable. | Not applicable. |
| Mail, email, or text messages where the content is not directed to us. | We do not collect. | Not applicable. | Not applicable. | Not applicable. |
| Unique identifying biometric information. | We do not collect. | We do not collect. | Not applicable. | Not applicable. |
| Personal information collected and analyzed concerning health. | We do not collect. | We do not collect. | Not applicable. | Not applicable. |
| Personal information collected and analyzed concerning sex life, or sexual orientation. | We do not collect. | We do not collect. | Not applicable. | Not applicable. |
We do not collect or process sensitive personal information for the purpose of inferring characteristics about consumers. We also do not disclose sensitive personal information for purposes other than those specified in section 7027(m) of the CCPA regulations promulgated by the California Privacy Protection Agency. Therefore, we do not offer consumers the option to limit the use of their sensitive personal information.
In the past twelve months we have used data about your activities on our online properties to serve you ads on online properties owned or controlled by third parties. In the past twelve months, we have provided the following categories of information to advertising networks, affiliates, data analytics providers, data connectivity platforms, data management platforms, marketing providers, social media networks, and video hosting and sharing platforms for this purpose:
If you would like to opt out of this sharing, you may exercise your right using our "Do Not Sell or Share My Personal Information" link, by modifying your cookie settings, or, you may do so in a frictionless manner by activating Global Privacy Control ("GPC") opt out preference signal to opt out of disclosures of your personal information through the browser you are using. To learn more about the GPC, click here.
While we do not sell personal information in exchange for monetary consideration, we do share personal information for other benefits that could be deemed a "sale," as defined by the CCPA. The CCPA broadly defines "sale" in a way that may include activities such as the delivery of targeted advertising on websites or allowing third parties to receive certain information, such as cookies, IP address, and/or browsing behavior. In the past twelve months, we have provided the following categories of information to advertising networks, Marketing Affiliates, Related Entities, data analytics providers, data connectivity platforms, data management platforms, marketing providers, social media networks, and video hosting and sharing platforms in ways that could be considered a "sale" under California law:
We disclosed these categories of information to these third parties in order to market and advertise our products and services; perform analytics; and to maintain, improve, upgrade, or enhance our products or services.
We have no actual knowledge of selling the personal information or the sensitive personal information of minors under 16 years of age.
California residents have the right to opt out of the "sale" of their personal or sensitive personal information.
If you would like to opt out of such disclosures, you may exercise your right using our "Do Not Sell or Share My Personal Information" link, by modifying your cookie settings, or you may do so in a frictionless manner by activating Global Privacy Control ("GPC") opt out preference signal to opt out of disclosures of your personal information through the browser you are using. To learn more about the GPC, click here.
You have the right to request the deletion of your personal information, subject to certain exceptions.
You have the right to request the correction of any inaccurate personal information that we maintain about you.
You have the right to request the categories and specific pieces of personal information we have collected about you.
You have the right to exercise the privacy rights conferred to you under the CCPA without receiving retaliatory or discriminatory treatment. We do not retaliate or discriminate against you for exercising the privacy rights conferred to you under the CCPA.
To exercise your rights, you may contact us via phone at 888-217-9565 or by contacting us at customersupport@funpass.com. Requesters will need to provide us with personal information in order to verify their identity and residency, including name, email, and state of residence. We will compare the information you provide with our internal records. The personal information that we use to verify identity and residency will not be used for any other purpose.
You may authorize an agent to submit a request on your behalf if you provide the authorized agent with written permission signed by you. We may require you to verify your identity directly with us and confirm that you provided the authorized agent with permission to submit a request on your behalf.
If you have questions or concerns about our privacy practices, contact us at customersupport@funpass.com.
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